Server Connection Fails
🔧 Troubleshooting
·
Updated 2 weeks ago
Possible Causes
| Problem | Solution |
|---|---|
| Wrong URL | Must start with https:// or http:// |
| Wrong API key | Token must start with gc_ and have the Client App scope |
| Server unreachable | Check firewall, DNS or network issues |
| Token expired | Create a new token in GateControl Web UI under Settings |
Diagnosis
- In the client under Settings, click the Test Connection button
- Check the Logs page for error messages
- Make sure the GateControl server is version 1.6.0 or newer