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Fix First-Connection & SSH Errors

🔒 Security & Troubleshooting · Updated 4 days ago

Fix First-Connection & SSH Errors

Symptom: /setup-ssh, /first-run or /diag reports that the connection fails.

The three most common causes:

  1. SSH is not enabled in DSM — Control Panel → Terminal & SNMP → Enable SSH service.
  2. Wrong port — check the SSH settings in DSM.
  3. The user does not exist on the NAS or has no shell access.

You accept the host key during the interactive ! ssh-copy-id step (review the fingerprint). Then re-run /diag — all automated connections then run with BatchMode=yes and the cached key.

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